Business Case
To support the NC FAST Program, DHHS has engaged a team with experience in large, complex systems integration projects and the Cúram platform to provide a variety of periodic, on-site Independent Verification and Validation (IV&V) services. The intention of these services is to provide the state, and its federal partners, with a comprehensive, independent assessment of the NC FAST Program. Findings and recommendations identified during the assessments will be addressed by the NC FAST program to help ensure the successful implementation of the program’s projects.
The NC FAST Program has been organized into the following projects:
- Project 1: (P1) Global Case Management and Food and Nutrition Services (FNS)
- Project 2&6: (P2&6) Eligibility Information System (EIS)
- Part 1: Screening and Intake for Work First (TANF), Medicaid, Special and Refugee Assistance
- Part 2: Eligibility for Work First (TANF), Medicaid, Special Assistance and Refugee Assistance
- Project 3: (P3) Low Income Energy Assistance Program (LIEAP), Child Care and Crisis Intervention Program (CIP)
- Project 4: (P4) Child Services
- Project 5: (P5) Aging and Adult Services
- Project 7: (P7) Health Benefit Exchange (HBE). NC FAST Federally-Facilitated Marketplace (FFM) Interoperability
The Solution
The technology solution for NC FAST is built on the Cúram framework. Due to CMA’s experience implementing Cúram-based solutions for clients such as the New York State Department of Health, CMA was chosen to be a key part of the independent IV&V assessment team.
The IV&V assessments involve reviewing project artifacts for completeness and adherence to industry standards, conducting interviews with key staff members, and creating a report of detailed findings and recommendations.
The Results
Projects P1 Global Case Management and Food and Nutrition Services (FNS), P2&6 Eligibility Information System (EIS), and P7 Health Benefit Exchange (HBE) and NC FAST Federally-Facilitated Marketplace (FFM) Interoperability have successfully gone live. Work is underway to complete the remaining projects defined by the NC FAST program.
CMA staff experienced in working on complex systems integration projects and developing Cúram-based solutions for its clients, continue to be a valuable part of the NC FAST IV&V assessment team.
The NC FAST Program has also been getting great results:
“Since 2002, our FNS caseload has quadrupled, but we have not added staff to meet the demand. The data we are now getting through NC FAST is helping us prioritize our work and increase productivity.” — Joe Raymond, director of Forsyth County Social Services